Launched "Dialpad Air 0AB-J" that allows you to use fixed phone numbers without the need to lay lines or install equipment | Press release of Dialpad, Inc.

By combining "Dialpad Air 0AB-J" with "Dialpad", you can make calls using a fixed phone number (0AB-J number) using a computer*3, smartphone, tablet, etc. from the office or outside. Incoming call becomes possible. In addition, since "Dialpad" can be used in conjunction with any groupware, customers can continue to use the groupware they are currently using. Dialpad, Inc. and SoftBank will provide a new cloud voice service for the next generation to meet the diverse needs of customers and support corporate DX promotion.

"Dialpad" removes the concept of conventional telephones and communication tools from the perspective of both users and administrators, and designs from scratch what form of 'business communication' required in the future should be. It is a next-generation integrated communication tool. By introducing "Dialpad", companies can complete all essential business communication such as voice calls, video, meetings, and chats with one tool. You can also make and receive calls using the phone numbers you use at your office or call center from any device, including computers, smartphones, and tablets. In English-speaking countries, we provide the English version of 'Voice Intelligence', creating new value beyond telephones and communication tools, such as real-time text conversion of conversations using AI, summaries of calls, and detailed analytics.

"Dialpad Air 0AB-J" assigns a fixed phone number (0AB-J number) to "Dialpad", in addition to the 050 number that "Dialpad" originally has, a fixed phone number (0AB-J number) This is an optional service of "Dialpad" that allows you to make and receive calls using By combining with "Dialpad", it can be used on personal computers, smartphones, tablets, etc., and supports various work styles such as telecommuting, remote work, and free address. In addition, since there is no need for construction work or equipment such as telephone line lead-in or gateway equipment*4, which was conventionally required when using fixed telephone numbers (0AB-J numbers), the burden of operation and management is reduced. With the diversification of work styles, the way offices and telephone systems are being reviewed, we will respond to customer needs as a new voice call service.

Features of "Dialpad Air 0AB-J"

● Aggregate communication tools and support various work styles By combining with "Dialpad", all business communication can be aggregated in "Dialpad", which can be expected to improve the work efficiency of employees. Using a computer, smartphone, tablet, etc., you can make calls using the company's landline phone number (0AB-J number) regardless of location, so you can flexibly respond to a variety of work styles. ● You can use a fixed phone number (0AB-J number) without laying lines or installing equipment You can use a fixed phone number (0AB-J number) without laying lines or installing equipment. While responding to the need to use fixed-line phone numbers with regional characteristics, it also reduces the burden of construction work and operation management at the time of introduction. ● Fee Monthly fee of 550 yen (tax included) per number. Call charges are pay-as-you-go.

[Note]* Separate universal service charges and telephone relay service charges apply. An initial fee of 1,100 yen (including tax) will be charged. * A license agreement for "Dialpad" is required to use this optional service. "Dialpad" license fee will be charged separately. ● Can be used with incoming call billing services (0120, 0800) Designate the fixed phone number (0AB-J number) assigned by "Dialpad Air 0AB-J" as the destination line for "Free Call Super" provided by SoftBank can. It is possible to easily build a cloud contact center by taking advantage of the advanced call center functions provided by Dialpad. ● Achieving high-quality voice calls Directly connecting the cloud infrastructure of Dialpad and SoftBank's telephone network, realizing advanced system linkage, enables users to use voice call services with higher quality than conventional IP phones. .

Dialpad for 050, which can only use 050 numbers, and Dialpad, which can use 0AB-J numbers by installing dedicated equipment -J” will be revised to a simple system with the start of provision. * Customers who have been using "Dialpad" before the revision can additionally apply for "Dialpad Air 0AB-J" without changing their current usage environment.

License fee after revision (all monthly fees, tax included)

Dialpad, Inc. and Softbank have been promoting the voice communication business together so far, but through the provision of "Dialpad Air 0AB-J" this time, many companies have shifted their landline telephone and call center infrastructure to the cloud. and aim to realize more flexible work styles. In the future, we will also use Dialpad, Inc.'s 'Voice Intelligence', which is scheduled to be available in Japanese, to change the very nature of communication in business.

We have received the following comments from SoftBank Corp.

"With the release of 'Dialpad Air 0AB-J', it is now possible to provide fixed phone numbers on the cloud, which used to be a hurdle when updating corporate office phones and call center environments. , By utilizing Dialpad's unique value "Voice Intelligence", it means that voice will be converted to text by AI and various applications will be connected in the future.Through the provision of the cloud voice service "Dialpad", We are confident that we will be able to contribute to the resolution of issues faced by everyone, such as corporate management and social issues, as well as the promotion of digital transformation (DX).”

- Mr. Kunihiro Fujinaga, SoftBank Corp. Managing Executive Officer, Deputy Head of Corporate Business

At SoftBank's corporate event "SoftBank World 2021" to be held from September 15 to 17, 2021, Dialpad Japan Co., Ltd. President and CEO Tenshi Adachi will give a lecture and introduce "Dialpad" and "Dialpad Air 0AB-". J” service details and specific methods for cloud shift of fixed telephone and call center infrastructure.

https://www.softbank.jp/biz/services/collaboration/dialpad/ ■About Dialpad, Inc. Head office location: 12935 Alcosta Blvd, San Ramon, CA 94583, USA Business description: Providing and operating the pure cloud business communication tool “Dialpad” Representative: Craig Walker Established: January 10, 2011 (Changed trade name from Switch Communications, Inc. on March 7, 2016) Number of employees: 890 (including Dialpad, Inc. and Dialpad Japan Co., Ltd., as of August 2021)

Regarding Dialpad: https://www.dialpad.com/jpAbout Voice Intelligence: https://www.dialpad.com/voice-intelligence/ You do not need. *2 Numbers such as "03" and "06" assigned to landlines. *3 When using on a computer or tablet, you will need to prepare earphones, etc. *4 Refers to communication equipment that connects different networks. *5 "Dialpad for 050" and "Dialpad", which were previously provided by Dialpad, Inc., will be renamed "Dialpad for 050 (v2)" and "Dialpad (v2)" after the license fee revision. * A number portability service that allows you to continue using your current number will be supported in the future. * It does not support 3-digit numbers represented by emergency calls such as "110" and "119".・Dialpad, Dialpad Talk, Dialpad Sell, Dialpad Contact Center, and Voice Intelligence are registered trademarks or trademarks of Dialpad, Inc. in the United States and other countries.・SoftBank, the SoftBank name and logo are registered trademarks or trademarks of SoftBank Group Corp. in Japan and other countries.・Other company names and product/service names mentioned in this press release are registered trademarks or trademarks of their respective companies.