On November 17 (local time), U.S. Apple announced the Self Service Repair, which provides genuine parts, tools and repair manuals so that users and others can repair Apple devices.It will start providing from the United States early next year and will increase its countries through 2022.First, we plan to use the lineup of iPhone 12 and iPhone 13, and to expand to a Mac equipped with an M1 chip.
According to Apple, the program will focus on the modules that the users are most replaced, such as iPhone displays, batteries, and cameras, and will be able to repair more self -service in the second half of next year.The Apple Self Service Repair Online Store will provide more than 200 genuine parts/tools.
Those who wish to repair self -service will check the repair manual for safely repair and order the genuine parts and tools required at the online store of the program.After the repair is completed, return the used tools to receive credits that can be used to purchase Apple products and services.The used parts are recycled.
Smartphones and laptops are a precision device with built -in batteries, and there is a risk that the repair by users themselves may damage the device, but there is also the risk that if you do not take appropriate safety measures, you will be able to cause accidents.Apple says self -service repair as "for individual technicians with knowledge and experience in repairing electronic devices", and for the majority of users, it is a specialized service that certified engineers repair using genuine Apple parts.It is said that requesting is the safest and reliable method.
The background of Apple providing self -service repair is the rising debate in Europe and the United States.In the United States, agricultural machinery manufacturers have increased the enclosure of services by agricultural machine manufacturers, and the problem of maintaining and repairing costs has become a burden of farmers, and has been calling for repair by third parties and users themselves.Regarding smartphones and laptops, there are also voices that emphasize that they can be used for longer while repairing them instead of "replacement" because of the increased electronic device waste.
Under such circumstances, Apple launched a program in 2019 to support independent repairs called "Independent Repair Provider" in 2019, in addition to services through Apple's directly managed stores and Apple Authorized Service Providers (AASP).The number of more than 5,000 AASP global networks and more than 200 countries, more than 2,800 independent repairs, have increased the number of services repaired by experts in the past three years.