Delivery orders are the focusing on the business development of the uniform management service, TACOMS Co., Ltd., which was founded in 2019 by Haruta Miyamoto.
The Japanese restaurant market (restaurant market) peaked at about 29 trillion yen in 1997, declining to 18 trillion yen in 2021.In particular, compared to 2019, when the effects of the corona evil began to appear, it has plummeted from 26 trillion yen to 18 trillion yen.
On the other hand, the area called medium meals is on the rise.The broad -inified restaurant industry, including "cooking retail business (excluding lunch lunch)" such as take -out lunches and side dishes, is 25 trillion yen as of 2021, so the restaurant market has been lost in 2019.It can be said that the middle meal market has complemented or robbed the trillion yen.(From the Japan Food Service Association) It is expected that the food market will continue to grow due to the change in the Japanese style and family forms of Japanese people, and the middle food market will continue to grow in the future.
In response to this situation, the number of shops that operate the restaurant business has been increasingly embarked on foreign sales businesses.You can make sales from a restaurant business time (idol time), or sell it to customers who originally know about the shop, and change the taste of the shop as it is.There are many advantages in the external sales business that restaurants, such as the promotion effects of receiving it.
On the other hand, it is true that there are many voices that preparation and operation of starting a medium -eating business become complicated and difficult.In particular, in the case of reservation settlement management, the management alone is complicated by the conventional system, it takes time and effort to get sales, and it can be a bit of a pressure on management.
Restaurant operators are required to start the middle food business more smoothly and practice the accumulation of sales, and the movement is now attracting attention.
The characteristic of TACOMS Co., Ltd. Delivery order service business is that orders from delivery take -out services can be collectively managed in one tablet.
We talked to Haruta Miyamoto of TACOMS Co., Ltd. about the characteristics of the business and future issues.
Camel is a service that allows you to centrally manage orders from various Delivery and take -out services, such as Ubereats and DIDI FOOD, with one tablet.Due to the expansion of the new colon virus infection, many restaurants have to be operated not only in eat -in, but also for out -of -store orders such as delivery and take -out.However, by joining the multi -delivery take -out platform, there are issues such as a tablet for ordering orders for each service, and a sales management that is different for each service.increase.CAMEL can order all delivery services with one tablet, and can work with the POS system of the store to achieve seamless aggregation.
If you want to increase the sales of delivery and take -out, and change the delivery take -out into a store management strength, I would like you to try the introduction of CAMEL.We have a total of the success of the delivery business, from the product called Camel not only to put together tablets, but also to increase sales due to further increase in delivery channels and improve business and menu using data on Camel.I want to support you.
In restaurants, the sales of eat -in are difficult, especially recently due to the catastrophe.At stores that introduce Camel, you will be able to respond to the increasing consumer delivery take -outnies by smoothly introducing delivery services without increasing the load on the operation.From a macro perspective, the co -working household rate and the number of single -person households have been increasing in recent decades, and the experience at the Japanese dining table in the future is not only self -catering, but also in the form of food, such as delivery and take -out.It will increase.For restaurants, as before, not only focuses on eat -in, but also needs to provide a wider range of value, the first step is that the store starts acquiring an out -of -store orders other than eat -in through Camel.I think it can be supported.
When developing Camel, we had no work experience at a restaurant, so we had a lot of trouble how to develop products that the store can really use.For this reason, while renting a good restaurant owner on a daily basis, we open a Brito specialty store at a home delivery specialty store at Ubereats and Deep -Delivery Hall while developing product development for a limited time, and actually at the store.I experienced cooking and delivery operations.We believe that the fact that we actually used the product in the development stage while operating the store and the product as a product have led to a product development that is more close to actual store operations.
The first goal is to take overwhelming market share as a derivarian -centric management service.We plan to cooperate with more delivery, take -out services, and POS systems, and update products so that more restaurants nationwide can use it.
Also, on the extension of Camel, we are thinking about two axes.
The first is the enhancement of the product lineup related to the delivery, take -out and mobile order.Right now, only the operations improvement of stores and the POS/sales cooperation are available, but the features of products such as product development, marketing, and CRM through customer questionnaires will be enhanced, and all tasks related to delivery and takeout are on Camel.I want to make a product that can be completed.
The second is an expansion of solution lineups for companies that provide delivery within 30 minutes and 1 hour, which has recently spread even in the name of Quick Commerce.Ubereats has recently delivered products such as Edion and Francfranc, and not only restaurant companies but also retail markets have begun to be interested in Commerce using food delivery network.In order to realize the future where all products in the world will be delivered within 30 minutes by Quick Commerce, we believe that various issues will also occur on the providers that provide products, and we believe that TACOMS is not only a restaurant market but also convenience store.・ I would like to consider providing products for retail markets such as supermarket and drugstores.
We believe that it is necessary to evolve the product and secure excellent human resources so that more people can use it in the future because of the relatively large number of introductions in Japan.
TACOMS is looking for colleagues working together to further expand the business!Currently, 8 engineers, 3 sales full -time people, 2 customer saccts, 15 internships and part -time jobs, so they are moving with about 30 people.Members are responsible for their tasks, and many people move aggressively and have no seniority, so they are always open -minded, such as sharing information and consulting with flat conversations.I want to launch a product together from Ichi.We look forward to your application from those who have such aspirations!
| 会社名 | 株式会社tacoms |
|---|---|
| 代表者名 | 宮本晴太 |
| 創業年 | 2019年 |
| 社員数 | 13名 |
| 事業内容 | デリバリー注文一元管理サービス「Camel」の開発・提供 |
| サービス名 | デリバリー注文一元管理サービス「Camel」 |
| 所在地 | 東京都文京区本郷3-13-3 三富ビル4階 |
| 代表者プロフィール | 1999年生まれ。東京大学工学部在学中(休学中)。大学入学直後より複数のスタートアップ企業にてインターンを経験。同時に東大起業サークル「TNK」の15期代表を務める。2019年5月にTNKの同期でもある現COOの杉田とともに株式会社tacomsを設立。創業時は大学生向けのデリバリーサービスを立ち上げるも、飲食店のデリバリー注文受注オペレーション・売上管理手法に課題があることを感じ、事業転換。2020年7月にデリバリー注文一元管理サービス「Camel」をリリース。 |