Communication is important for connections between people.The same is true for businesses, and in recent years, it has become commonplace for employees to use chat services as a place for communication.In particular, the chances of conversation in face -to -face have decreased due to the corona evil, so chat services have played an important role in making business successful.
What comes to mind in the chat service is the "LINE" app.LINE, which is said to have about 84 million active users in Japan, is not an exaggeration to say that it is the only one that can be used by all young and old, and it is extremely natural to want to incorporate it in business.It will be a flow.
However, LINE is for individuals, and there are some aspects that are difficult to use in business.Therefore, "LINE WORKS" appeared as a business communication service in 2016.This time, Ayaka Ikezawa, who usually develops LINE BOT as an engineer, talked to Works Mobile Japan's Keigo Nakura and Masao Furuta.