Even if the lock screen is turned off, the screen will light up immediately: Goo smartphone part

Questioner: Mayu Gender: Female Age: 40s Prefectural: Kagoshima Prefecture

Carrier: docomo model name: docomo Crossie

Related information on this question: Settings | Failure/Support

I use an Android smartphone.

Until now, when I didn't use it, I pressed the horizontal button to turn it off.

However, today, even if I cut it, it began to turn on.

That's why the batteries will quickly decrease.

I would like to make sure that you don't get it right away.

SR500 will answer!

Hello, this is SR500.

The screen may light up at the timing when there is an incoming call or the like, but there is no setting that will rise immediately even if the screen is turned off.

It seems that it is in an unstable operation, such as a running app runaway.

Once, remove the power of the smartphone completely and try to restart it.

By turning off the power, the operation of the smartphone is stable.

If you continue to use your smartphone without dropping the power supply for a long time, the operation may be unstable.

Sometimes let me restart.